Refund policy

We want you to be fully satisfied with your purchase. If not, you can return your order under the following conditions:

1. Returns

• You have 14 days from receiving your order to request a return.

• Products must be unused, in original packaging, and in resalable condition.

• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

• Opened software, SIM cards, or digital products.

• Products with physical damage caused by the customer.

• Personalised or customised items.

3. Refunds

• Once we receive and inspect your return, we’ll notify you of the refund status.

• Approved refunds are processed within [5–7 business days] to your original payment method.

• Shipping fees (€8.99) are non-refundable, unless the item was faulty.

4. Exchanges

• If you received a faulty or incorrect item, we’ll replace it at no extra cost.

5. How to Return

Item added to your cart